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Am I getting the train pictured on your website?

ABSOLUTELY!!!! This is our very own trademark design that is unique to our company and that no other company has.

What are your office hours?

We are open Monday thru Sunday from 10am to 8pm pacific standard time.

What are your prices?

Our one-hour package is $350 and each additional hour is $200.
In some zip codes within our delivery area, a gas surcharge may apply. Check our “book a train” link to check availability and the exact price for your event location.

What is included in my rental fee?

Your rental fee includes everything you will need to have for an unforgettable kiddie train experience. We will arrive with sufficient time to allow us to assemble the train and be ready for your guests at the scheduled time. Of course, the train conductor is included in the price.

What areas do you deliver to?

We currently deliver to Orange county, and some areas of Los Angeles county
and the Inland empire. You can check if we deliver to your area by clicking on the “book a train” link.

What Type of Events is The Mini Express Suited For?

The Mini Express can be used for birthday parties, festivals, corporate events, company picnics, business promotions, grand openings, family reunions, etc.

Do you require a deposit?

Yes, We require a $100. deposit. You can make a payment by calling our office or online.

What is your cancelation policy?

Security deposit will be refunded within fourteen (14) days of cancelation if: 1) a cancelation request is made in writing at least fourteen (14) days prior to the date and time of the event; or 2) the event for which the Train was reserved is rained out.  Renter acknowledges that the security deposit will be forfeited if reservation is canceled within the 14-day period before the reservation event date.

Can Adults Ride Too?

Yes, The Mini Express is designed to hold 18 kids or 12 adults at one time.

Can You Operate the Mini Express at Parks?

Yes, public or neighborhood parks are great places to have the Mini Express. It is important that you check with your city’s recreation department to see if it is O. K.
Most city parks require proof of insurance from us. We recommend you book your reservation at least 45 days in advanced.

Do You Have Insurance?

Yes, we carry a $2,000,000 liability insurance policy.

What Type of Surface is Required to Operate The Mini Express?

The best surface to use is asphalt or cement. We will not run The Mini Express on muddy surfaces or hilly terrain (no exceptions). If you have additional questions please contact the main office during business hours.

How Far In Advanced Do I Need to Make The Reservation?

We recommend that you book your event at least 45 days in advance. Due to the popularity of our very own exclusive design, The Mini Express is usually booked out 30 days in advanced.

What Time Frames Do You Offer For The Mini Express?

During Winter and Spring, there are four time frames for you to choose from. Saturday and Sunday 1OAM TO 11AM, 12PM TO 1PM, 2PM TO 3PM, AND 4PM TO 5PM. During Summer and Fall, there are five time frames. Saturday and Sunday 10AM TO 11AM, 12PM TO 1PM, 2PM TO3PM, 4PM TO 5PM, AND 6PM TO 7PM. For weekday bookings please call the main office during business hours.

Any Other Questions?

Please call or e-mail us with your questions. We will be happy to assist you.